Expert
This test is about 40
multiple choice questions and should take less than 40 minutes to complete
Microsoft Outlook 2010 Test Contents
Advanced Features of
Microsoft Outlook 2010
Outlook 2010 Basics
Business Contact Manager for
Outlook 2010
File Management and Security
in Microsoft Outlook 2010
Microsoft Outlook 2010 Test
Question: 1
Which of the following is
INCORRECT regarding setting of passwords in Outlook 2010?
a. There is no password for
the outlook program itself. The password you set protects only your
Outlook data file that is used in Outlook
b. If you are running Outlook
with a MS Exchange account, your data for that account, including
password access, is automatically managed by MS Exchange
c. You can set a password for
individual folders within the .pst
d. None of the above
Question: 2
How can you remove duplicate
emails present in a particular folder?
a. By using the Clean Up
Folder option
b. By repeating using the
Send/Receive mails option
c. By applying filtration of
the email according to groups, in a particular folder
d. By sorting the emails
received in a particular folder
Question: 3
You customized the navigation
pane with a lot of folders and shortcuts but now you want to remove all of
them. What command line switch would you use
with outlook.exe to remove the folders you added?
a. /profiles
b. /resetfolders
c. /resetnavpane
d. /recycle
Question: 4
Which of the following parts
does MS Outlook 2010 To-Do Bar consist of?
a. Date Navigator
b. Appointments
c. Task List
d. Contacts
Question: 5
Which of the following
methods will you use to insert a hyperlink in a message in MS Outlook 2010, if
the format of the mail is set to rick text?
a. Type the hyperlink in the
body of the message
b. Drag a hyperlink into the
body of the message
c. Click on the insert
tab-> Go to the Links Group-> Add Hyperlink
d. Any of the above methods
can be used
Question: 6
What is the purpose of time
stamping a digital signature in Outlook 2010?
a. It helps you mitigate
integrity threats
b. It ensures that digital
signatures remain valid and legally defensible even if the certificate that is
used to sign the document expires
c. It enables you to specify
cryptographic settings for encrypting documents
d. It is a security tool that
enables users to designate safe documents
Question: 7
Which of the following record
types of Business Contact manager for MS Outlook 2010 allows you to plan and
track communication activities to accomplish a business result, such as
increasing market share, introducing a new product, or retaining customers?
a. Opportunity
b. Marketing Activity
c. Business Project
d. Business Contact
Question: 8
Consider the statements given
below regarding the Common Feed List in Outlook 2010
Statement X: When you
delete an RSS feed from the Common Feeds List, the RSS folder & Contents
aren’t removed from Outlook
Statement Y: Common feed
lists are used to share the same RSS feed subscriptions between internet
explorer and MS Outlook
a. Statement X is correct,
which Statement Y is incorrect
b. Statement Y is correct,
which statement X is incorrect
c. Both statements are
incorrect
d. Both statements are
correct
Question: 9
Which of the following types
of tabs, is displayed in the tab row when an object, such as an image, is
selected or highlighted in the application workspace, in MS Outlook 2010?
a. Standard ribbon tabs
b. Modal tabs
c. Contextual tabs
Question: 10
Which of the following are
included in a digitally signed e-mail message
a. Certificate
b. CAPTCHA image
c. Public key
d. Sender’s full name
Question: 11
What will happen in the junk
e-mail filter of MS Outlook 2010 does NOT consider a message to be spam but
considers it to be phishing
a. It will shift the message
to the spam folder
b. It will disable all the
links in the e-mail
c. It will disable the Reply
and Reply All commands
d. It will delete the e-mail
Question: 12
Which level of junk e-mail
protection available in MS Outlook 2010 will you apply, if you want all such
e-mails to be treated as junk whose senders are neither on your Safe Senders
List nor on your Safe Recipients list?
a. No automatic filtering
b. Low
c. High
d. Safe Lists Only
Question: 13
Which of the following
actions from the Delete group not only moves all the existing messages but also
the future message in the selected Conversations to the Deleted Items folder?
a. Ignore
b. Clean Up
c. Delete
Question: 14
In MS Outlook 2010, there is
a feature called Information Rights Management (IRM). What is the basic purpose
of this feature?
a. It is used to specify
access permissions to email messages
b. It protects the privacy of
the message by converting it from readable plaintext into scrambled ciphertext
c. It helps prevent message
tampering in order to protect the authenticity of an email message
d. It is used to share
business data between different users
Question: 15
When MS Outlook is used, your
email messages, calendar, tasks and other items are saved on a mail server, on
your computer, or both. The Outlook items that are saved on your computer are
kept in an Outlook Data files (.pst and .ost). Consider the below-given
statements regarding Outlook Data Files.
Statement X: Outlook Data
Files (.pst) are used for POP3 and IMAP accounts and local files.
Statement Y: Outlook data
Files (.ost) are used for a MS Exchange account cached mode and when required
to work offline.
Which of the following
options is correct?
a. Statement X is correct,
while Statement Y is incorrect
b. Statement Y is correct,
while Statement X is incorrect
c. Both Statements are
incorrect
d. Both Statements are
correct
Question: 16
Which advanced option of the
Current View allows you to preview the first three lines of an unread e-mail
message?
a. AutoPreview
b. Multiline Layout
c. Bothe a and b
d. None of the above
Question: 17
Which of the following
actions CANNOT be performed by the user on the Business Contact Manager
database?
a. Update records
b. Create new records
c. Delete records permanently
d. Move records to the
Deleted Items folder
Question: 18
Which of the following
Microsoft Outlook file types is used when you have an exchange account when you
choose to work offline or use default cached exchange mode?
a. .pst
b. .ost
c. Both a and b
Question: 19
You need to remove all RSS
feeds, internet calendar and sharepoint subscriptions from Outlook, which
command line switch would you use?
a. /cleansharing
b.
Share feed://URL/filename
c. /cleanclientrules
d. /cleanviews
Question: 2
Which standard form is used
to record actions which relate to specific contacts and put the action in a
Timeline view?
a. Post
b. Journal entry
c. Appointment
d. Task request
Question: 21
In Microsoft Outlook 2010,
archiving of emails in a particular folder can be performed by:
a. Accessing the folder properties
b. Accessing the
autoarchiving settings button
c. Accessing the cleanup
folders button
Question: 22
When you add holidays to
outlook using file, calendar, add holidays command you are adding holidays
stored in which file?
a. Profilename.xml
b. Outlook.hol
c. Outlook.hks
d. Outlook_col.hkc
Question: 23
Which of the following is/are
the way(s) to add RSS feeds to MS Outlook 2012?
a. By adding the RSS feed URL
b. By importing the RSS feeds
from RSS OPML file
c. Both a and b
d. Neither a or b
Question: 24
What are the benefits of
digitally signing and email in MS Outlook 2010?
a. Digital signatures help
authenticate the source of the message
b. Both the sender and
receiver of the message can verify that the message has not been altered during
transmission if the message digitally signed
c. Digitally signed emails
meet legal requirements for admissibility and authenticity
d. All of the above
Question: 25
Which of the following steps
should be covered to create a signature?
a. FileTab, SelectOptions,
SelectMail
b. FileTab,
SelectAccountSettings, SelectEmail, Click Signatures
c. FileTab, SelectOptions,
SelectTrustCenter, SelectTrustCenterSettings, Select emailSecuirty, click add
signature
Question: 26
What type of data files can
you import from other applications and programs for use in Business Contact
Manager for MS Outlook 2010?
a. .csv
b. .mdb
c. .pst
d. .xml
Question: 27
Which of the following
delegate permission levels allows you to change and delete the items that the
manager created?
a. Author
b. Editor
c. Reviewer
Question: 28
How do you repair a MS
Outlook 2010 .pst file if it gets damaged?
a. By using latest backup.pst
file
b. By scanning the .pst file
with scanpst
c. By re-logging into the
email account
d. The file cannot be repaired
Question: 29
Which of the following tag is
not available in MS Outlook 2010?
a. Unread/read
b. Follow up
c. Categorize
d. Show in favorites
Question: 30
Which of the following
formats can you use to export data from the Business Contact Manager for use in
other applications?
a. .bcm
b. .bcmx
c. .csv
d. All of the above
Question: 31
Which of the following
parameters is used to group email messages as conversations in MS outlook 2010?
a. SUBJECT
b. Cc
c. Sender
d. date
Question: 32
Which view displays contact
picture?
a. Card
b. Phone
c. Business Card
d. List
Question: 33
Which among the following
command –line switches starts up MS Outlook 2010 with the reading pane turned
off?
a. /NOEXTENSIONS
b. /nocustomize
c. /nopreview
d. /profiles
Question: 34
The Outlook Social Connector
performs various functionalities for the logged in user, identify those
functionalities form the list below.
a. Presenting the contact
information of the logged in user
b. Listing the comment posts
or messages from social networks
c. Listing past and future
meetings or appointments
d. Auto archiving of a
particular folder
Question: 35
Which of the following
Business Contact Manager record types is it mandatory to be linked to an
account or business contact record?
a. Marketing activity
b. Project task
c. Opportunity
d. Business Project
Question: 36
“Customize the Ribbon” option allows you to
create new tabs and new groups to speed up your task.
a. True
b. False
Question: 37
It is possible to defer the
delivery of mail by a certain number of minutes even after clicking the send
button.
a. True
b. False
Question: 38
pst files created by MS
Outlook 2010 cannot be used in MS Outlook 97-2002.
a. True
b. False
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