Taking this highly recognized
certification is an excellent way for you to prove your professional prowess to
employers while giving a boost to your resume.
Odesk Virtual Assistant Skills Test Questions and Answers
Google displays up to _____
characters of a webpage’s Title Tag.
a. 56
b. 60
c. 66 (Answer)
d. 80
Question: 2a. 56
b. 60
c. 66 (Answer)
d. 80
Which of the following is a
characteristic of social media communications?
a. it is immediate
b. can be deleted
c. can be edited
d. all of the above (Answer)
a. it is immediate
b. can be deleted
c. can be edited
d. all of the above (Answer)
Question: 3
__________________ programs
are computer applications that create pages with multiple cells in a grid of
rows and columns to resemble worksheets.
a. Word processing
b. Spreadsheet (Answer)
c. Email
d. Graphics
a. Word processing
b. Spreadsheet (Answer)
c. Email
d. Graphics
Question: 4
Press ___________ to search and
replace in a word document.
a. Ctrl+H (Answer)
b. Ctrl + Y
c. Ctrl + V
d. Ctrl + I
a. Ctrl+H (Answer)
b. Ctrl + Y
c. Ctrl + V
d. Ctrl + I
Question: 5
When working for a client it
is best to have a(n)__________________.
a. Handshake
b. Written contract (Answer)
c. contract template
d. oral agreement
a. Handshake
b. Written contract (Answer)
c. contract template
d. oral agreement
Question: 6
Delays in social media
communications are due to __________________.
a. time to print
b. the individual (Answer)
c. mail time
d. internet access
a. time to print
b. the individual (Answer)
c. mail time
d. internet access
Question: 7
Delays in social media communications
are due to __________________.
a.
time to print
b. the individual (Answer)
c.
mail time
d. Internet access (Answer)
Question: 8
What is meant by the concept
of “viral” in social media?
a. Social media which is spread to viewers by the consumer in grownin in popularity (Answer)
b. It is a method of branding a company
c. Advertising which can easily be emailed
d. Marketing advertisements which are not serious
a. Social media which is spread to viewers by the consumer in grownin in popularity (Answer)
b. It is a method of branding a company
c. Advertising which can easily be emailed
d. Marketing advertisements which are not serious
Question: 9
Creating a work schedule will
help you to _________________________.
a. determine your workable hours
b. keep from being overwhelmed
c. accomplish your daily goals
d. all of the above (Answer)
a. determine your workable hours
b. keep from being overwhelmed
c. accomplish your daily goals
d. all of the above (Answer)
Question: 10
_________________ provides
instant messaging services.
a. Skype (Answer)
b. Windows Live
c. both a and b
a. Skype (Answer)
b. Windows Live
c. both a and b
Question: 11
Which of the following
activities could be looked down upon by Google as per their quality guidelines?
a. Using automated website submission software
b. Loading pages with irrelevant links
c. Intentionally adding keywords to the TITLE tags and ALT attributes (Answer)
d. Registering misspellings of well-known websites
a. Using automated website submission software
b. Loading pages with irrelevant links
c. Intentionally adding keywords to the TITLE tags and ALT attributes (Answer)
d. Registering misspellings of well-known websites
Question: 12
Which of the following
activities could be looked down upon by Google as per their quality guidelines?
a.
Using automated website submission
software
b. Loading pages with irrelevant links (Answer)
c. Intentionally adding keywords to the TITLE tags and ALT
attributes (Answer)
d.
Registering misspellings of well-known
websites
Question: 13
Work invoices should
______________________.
a. be sent out in a timely manner (Answer)
b. clearly state any terms
c. be followed up promptly if unpaid
d. all of the above
a. be sent out in a timely manner (Answer)
b. clearly state any terms
c. be followed up promptly if unpaid
d. all of the above
Question: 14
A(n)________________ policy
covers monetary damage that a client may suffer if they receive faulty services
and protects the service provider in the event that they are sued.
a. professional liability (Answer)
b. home insurance
c. honesty
d. ethics
a. professional liability (Answer)
b. home insurance
c. honesty
d. ethics
Question: 15
________________ is a free
online document creation and storage service that allows you to create and share
your work with others online.
a. Skype
b. google docs (Answer)
c. PayPal
d. Windows Live
a. Skype
b. google docs (Answer)
c. PayPal
d. Windows Live
Question: 16
What traditional marketing technique
is YouTube closest to?
a. Print advertising
b. Television advertising (Answer)
c. Radio advertising
d. Mail advertising
a. Print advertising
b. Television advertising (Answer)
c. Radio advertising
d. Mail advertising
Question: 17
_________________ is a
virtual assistant’s primary tool for reaching and communicating with their
clients.
a. Email
b. Company website
c. oDesk
d. vWorker (Answer)
a. Email
b. Company website
c. oDesk
d. vWorker (Answer)
Question: 18
_________________ is an
online classified ad website where individuals and businesses can post ads for
free, or for a low fee in some categories and areas.
a. Craigslist (Answer)
b. Elance
c. oDesk
d. Guru
a. Craigslist (Answer)
b. Elance
c. oDesk
d. Guru
Question: 19
___________________ is
developing web content in such a way that you will increase your search engine
ranking, making it easier for visitors to find you.
a. Search engine marketing
b. Site creation
c. Search engine optimization (Answer)
d. HTML
a. Search engine marketing
b. Site creation
c. Search engine optimization (Answer)
d. HTML
Question: 20
Which of the following can
help to earn more from current customers?
a. hiring an assistant
b. providing additional services (Answer)
c. creating more billable hours
d. none of the above
a. hiring an assistant
b. providing additional services (Answer)
c. creating more billable hours
d. none of the above
Question: 21
Which of the following allows
a user to access their computer or a clients computer via the Internet?
a. remote desktop sharing (Answer)
b. instant messaging
c. video chat
d. online document storage
a. remote desktop sharing (Answer)
b. instant messaging
c. video chat
d. online document storage
Question: 22
Which of the following is
useful for managing both Facebook posts and Twitter feeds?
a. HootSuite (Answer)
b. TweetDeck
c. TweetGrid
d. all of the above
a. HootSuite (Answer)
b. TweetDeck
c. TweetGrid
d. all of the above
Question: 23
Basic skills that are
required to be successful as a Virtual Assistant include __________________.
a. proficiency at typing
b. computer software skills
c. good communication skills (Answer)
d. all of the above
a. proficiency at typing
b. computer software skills
c. good communication skills (Answer)
d. all of the above
Question: 24
_________________ provides
basic information including a list of the services you intend to provide and
their prices.
a. Business plan
b. Marketing plan (Answer)
c. Operations plan
d. Competitive analysis
a. Business plan
b. Marketing plan (Answer)
c. Operations plan
d. Competitive analysis
Question: 25
_________________ programs
are advanced text editing applications that support additional formatting
features to allow for more sophisticated documents.
a. Word processing (Answer)
b. Spreadsheet
c. Email
d. Graphics
a. Word processing (Answer)
b. Spreadsheet
c. Email
d. Graphics
Question: 26
A good way to combat
procrastination is to prioritize a daily task list on the basis of
________________________.
a. ABC prioritization
b. performing unpleasant tasks first
c. Eisenhower box
d. order list (Answer)
a. ABC prioritization
b. performing unpleasant tasks first
c. Eisenhower box
d. order list (Answer)
Question: 27
Which of the following is NOT
a social media platform where users can post their own tips and reviews?
a. Yelp (Answer)
b. Angie’s List
c. Second Life
d. Foursquare
a. Yelp (Answer)
b. Angie’s List
c. Second Life
d. Foursquare
Question: 28
An effective communicator should
never ___________________.
a. under promise and over deliver
b. blame others for errors (Answer)
c. smile when speaking on the phone
d. use every day language
a. under promise and over deliver
b. blame others for errors (Answer)
c. smile when speaking on the phone
d. use every day language
Question: 29
Prices for your services
should be ___________________.
a. high enough to cover expenses
b. low enough for people to hire you
c. dependent on your experience (Answer)
d. all of the above
a. high enough to cover expenses
b. low enough for people to hire you
c. dependent on your experience (Answer)
d. all of the above
Question: 30
Cloaking is a controversial
SEO technique. What does it involve?
a. Increasing the keyword density on the web pages (Answer)
b. Offering a different set of web pages to the search engines
c. Hiding the keywords within the webpage
d. Creating multiple pages and hiding them from the website visitors
a. Increasing the keyword density on the web pages (Answer)
b. Offering a different set of web pages to the search engines
c. Hiding the keywords within the webpage
d. Creating multiple pages and hiding them from the website visitors
Question: 31
A _______________ is a
business set up by law to act as a single person.
a. sole proprietorship (Answer)
b. partnership
c. limited liability company
d. corporation
a. sole proprietorship (Answer)
b. partnership
c. limited liability company
d. corporation
Question: 32
Search engines do not index
some common words (such as “or”, “and”, “when”, and “in”) within the webpage.
What are these common words called?
a. Barrier words *
b. Non-indexable words
c. Slow words
d. Stop words (Answer)
a. Barrier words *
b. Non-indexable words
c. Slow words
d. Stop words (Answer)
Question: 33
Which of the following is a
great way for virtual assistants to meet and network with their peers?
a. Virtual assistant
organizations
b. Virtual assistant conferences (Answer)
c. Virtual assistant trade groups
d. all of the above
b. Virtual assistant conferences (Answer)
c. Virtual assistant trade groups
d. all of the above
Question: 34
A(n)_________________ is a
short summary used to describe a product, service or business that can be
delivered within the short span of time.
a. elevator pitch (Answer)
b. product description
c. subtitle
d. marketing pitch
a. elevator pitch (Answer)
b. product description
c. subtitle
d. marketing pitch
Question: 35
________________________ is a
mobile or remote work-environment equipped with telecommunication links and
basic office furniture, but without a fixed office space.
a. Virtual assistant
b. Remote office
c. Virtual office (Answer)
d. Remote location
a. Virtual assistant
b. Remote office
c. Virtual office (Answer)
d. Remote location
Question: 36
__________________ is used to
send and receive funds from around the world.
a. Skype
b. Google Docs
c. PayPal (Answer)
d. Windows Live
a. Skype
b. Google Docs
c. PayPal (Answer)
d. Windows Live
Question: 37
A(n)___________________ is a
legal contract that defines the confidential information and knowledge that the
parties wish to share with one another, but also want to be restricted from any
other third parties outside the contract.
a. independent contractor agreement (Answer)
b. subcontractor agreement
c. privacy policy
d. non-disclosure agreement
a. independent contractor agreement (Answer)
b. subcontractor agreement
c. privacy policy
d. non-disclosure agreement
Question: 38
Virtual assistants should
always ______________________.
a. keep their commitments
b. use due diligence
c. immediately correct any mistakes
d. all of the above (Answer)
a. keep their commitments
b. use due diligence
c. immediately correct any mistakes
d. all of the above (Answer)
Question: 39
Which of the following is a
designation given by the state of residence rather than a federal tax entity?
a. sole proprietorship (Answer)
b. partnership
c. limited liability company
d. corporation
a. sole proprietorship (Answer)
b. partnership
c. limited liability company
d. corporation
Question: 40
Social media platforms can be
used for __________________________.
a. customer service
b. building authority
c. posting reviews and opinions
d. all of the above (Answer)
a. customer service
b. building authority
c. posting reviews and opinions
d. all of the above (Answer)
Question: 41
What is Anchor Text?
a. It is the main body of text on a particular web page
b. It is the text within the left or top panel of a web page
c. It is the visible text that is hyper linked to another page (Answer)
d. It is the most prominent text on the page that the search engines use to assign a title to the page
a. It is the main body of text on a particular web page
b. It is the text within the left or top panel of a web page
c. It is the visible text that is hyper linked to another page (Answer)
d. It is the most prominent text on the page that the search engines use to assign a title to the page
Question: 42
____________________ can free
up quite a bit of time that you can turn into billable hours for clients.
a. Providing additional services
b. Hiring an assistant
c. Delegating tasks
d. all of the above (Answer)
a. Providing additional services
b. Hiring an assistant
c. Delegating tasks
d. all of the above (Answer)
Question: 43
Which of these is a benefit
of having an organized work flow?
a. more efficient
b. more productive
c. more billable hours
d. all of the above (Answer)
a. more efficient
b. more productive
c. more billable hours
d. all of the above (Answer)
Question: 44
Fraud, breach of fiduciary
duty, misrepresentation and unethical acts such as using a client’s
confidential information to compete against them are known as ___________.
a. business ethics
b. ethics
c. unfair practices (Answer)
d. privacy issues
a. business ethics
b. ethics
c. unfair practices (Answer)
d. privacy issues
Question: 45
The business image for an
organization that caters to entertainers should be _________________________.
a. fun and energetic
b. business-like and professional (Answer)
c. contemporary
d. youthful and silly
a. fun and energetic
b. business-like and professional (Answer)
c. contemporary
d. youthful and silly
Question: 46
_________________ programs
are used to create newsletters and other image based documents.
a. Word processing
b. Spreadsheet
c. Email
d. Graphics (Answer)
a. Word processing
b. Spreadsheet
c. Email
d. Graphics (Answer)
Question: 47
Press ___________ to paste
contents of clipboard.
a. Ctrl + H
b. Ctrl + Y
c. Ctrl + V (Answer)
d. Ctrl + I
a. Ctrl + H
b. Ctrl + Y
c. Ctrl + V (Answer)
d. Ctrl + I
Question: 48
What is Keyword Density?
a. The number of times the keyword is used / (DIVIDED BY) the total word count on page – (MINUS)the total words in HTML on the page
b. The number of times the keyword is used X (MULTIPLIED BY) the total word count on page
c. The number of times the keyword is used in the page description
d. The number of times the keyword is used in the page title
e. The number of times the keyword is used / (DIVIDED BY) the total word count on the page (Answer)
a. The number of times the keyword is used / (DIVIDED BY) the total word count on page – (MINUS)the total words in HTML on the page
b. The number of times the keyword is used X (MULTIPLIED BY) the total word count on page
c. The number of times the keyword is used in the page description
d. The number of times the keyword is used in the page title
e. The number of times the keyword is used / (DIVIDED BY) the total word count on the page (Answer)
Question: 49
Why is it important to have a
company blog hosted on the company web domain versus a third party blogging
site?
a. Required by law
b. Search engine rankings will include hits on the blog as part of the overall website hits
c. Requires less effort to maintain
d. Cannot be hacked easily
a. Required by law
b. Search engine rankings will include hits on the blog as part of the overall website hits
c. Requires less effort to maintain
d. Cannot be hacked easily
Question: 50
It makes sense to charge lower
fees for ________________.
a. rush jobs
b. simple jobs (Answer)
c. larger jobs
d. complex jobs
a. rush jobs
b. simple jobs (Answer)
c. larger jobs
d. complex jobs
Question: 51
A package of information
about a business that is given to new clients is called a
_______________________.
a. Resume
b. marketing letter
c. welcome kit
d. intro package (Answer)
a. Resume
b. marketing letter
c. welcome kit
d. intro package (Answer)
Question: 52
____________________ is the
use of shared resources, information and software over the Internet rather than
locally on a computer or other device.
a. Cloud computing (Answer)
b. A personal hotspot
c. WiFi
d. An iPad
a. Cloud computing (Answer)
b. A personal hotspot
c. WiFi
d. An iPad
Question: 53
10 people do a web search. In
response, they see links to a variety of web pages. Three of the 10 people
choose one particular link. That link then has a __________ click through rate.
a. less than 30%
b. 30 percent (Answer)
c. more than 30%
a. less than 30%
b. 30 percent (Answer)
c. more than 30%
Question: 54
What does updates to Facebook
status resemble most closely?
a. Video blogs
b. posts on twitter (Answer)
c. A company white paper
d. Articles on LinkedIn
a. Video blogs
b. posts on twitter (Answer)
c. A company white paper
d. Articles on LinkedIn
Question: 55
Which black hat SEO technique
is characterized by a method to deceive search engines, by detecting the search
engine bot and “feeding” it with a different HTML code than the HTML actually served
to users?
a. Coating
b. Foisting
c. Slighting
d. Cloaking (Answer)
a. Coating
b. Foisting
c. Slighting
d. Cloaking (Answer)
Question: 56
Which of the following is NOT
an instant messaging application?
a. Skype
b. Gmail
c. AIM
d. Windows Live Messenger (Answer)
a. Skype
b. Gmail
c. AIM
d. Windows Live Messenger (Answer)
Question: 57
When making lists, it is best
to ___________________.
a. keep one list
b. make a daily list and long-term list
c. make a list for each project
d. manage multiple lists (Answer)
a. keep one list
b. make a daily list and long-term list
c. make a list for each project
d. manage multiple lists (Answer)
Question: 58
________________ are the
values that people use to decide whether a particular action or behavior is
considered appropriate and acceptable.
a. Business ethics (Answer)
b. Ethics
c. Unfair practices
d. Privacy issues
a. Business ethics (Answer)
b. Ethics
c. Unfair practices
d. Privacy issues
Question: 59
Virtual Assistants must
protect all confidential information that they obtain while working with clients
due to ___________________.
a. Business ethics (Answer)
b. Ethics
c. Unfair practices
d. Privacy issues
a. Business ethics (Answer)
b. Ethics
c. Unfair practices
d. Privacy issues
Question: 60
Writing down a list of daily
tasks in the order they need to be accomplished is a(n)_______________________.
a. ABC prioritization
b. performing unpleasant tasks first (Answer)
c. eisenhower box
a. ABC prioritization
b. performing unpleasant tasks first (Answer)
c. eisenhower box
Question: 61
Writing down a list of daily
tasks in the order they need to be accomplished is a(n)_______________________.
a.
ABC prioritization
b.
performing unpleasant tasks first
c.
eisenhower box
d. ordered list
(Answer)
Tagged
Question: 62
Which of the following allows
users to connect to and monitor up to five social profiles with a free acount?
a.
TweetGrid
b.
TweetDeck
c. HootSuite (Answer)
d.
TweetAdder
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